If the installed product doesn't match the license, you will not be able to activate. You will need to install the version of the product you own before registering serials. To resolve these issues, you can use the Serial Registration Tool that is included with the Maxon App. The Maxon App reports that your products are unlicensed. The need to restore your licenses may manifest in the following ways: This issue may also apply if you purchased a perpetual license that was activated with a serial number. Legacy products purchased from or resellers before late 2020 are not yet linked to your Maxon account. For detailed instructions see the Restore Missing Red Giant Licenses section below.In the Maxon App, go to the menu in the upper right and click Import Your Serials. ![]() Then reinstall the version numbers you purchased via the Other Versions menu.
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